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Now In: Policies

 
Privacy and Security
Our organization does not retain your personal information for any marketing purposes. We share your personal information with manucturers only for shipping purposes. We do  not store payment information once a transaction has been completed.
 
If you would like to be added to our mailing list, please contact us by writing to info@gardenarchitects.com.
 
Trade Pricing and Discounts
40% off furniture to the trade
20-33% off planters and water features to the trade
 
Warranty
The manufacturer will replace or repair defective parts within some number of days from purchase. Replacements and repairs must be made in conjunction with the manufacturer, but call us so that we can assist you with that process. Please inquire about warranty timeframes for your specific products. Replacments for defective parts will be reshipped at the manufacturer's expense.
 
Returns & Exchanges
MANY OF OUR ITEMS ARE MADE TO ORDER AND CAN NOT BE RETURNED ONCE MANUFACTURING BEGINS. PLEASE CONFIRM ORDERS CAREFULLY. 
 
IT IS EASY TO GET YOUR ORDER RIGHT PRIOR TO DELIVERY. PLEASE REQUEST FABRIC, FRAME AND/OR COLOR SAMPLES. WE WILL HAPPILY SEND THEM TO YOU.

Each of our manufacturers carefully inspects their products prior to shipment. The quality of each products is guaranteed. In the event damage occurrs to your merchandise during transit, we will accept the return or exchange of those items, but we must be notified as soon as you receive your shipment. Call us at 410.267.1046 so that we can assist you to make replacement arrangements. 
 
In the event that a product needs to be returned for reasons other than damage or defects, the purchaser will be assessed shipping charges and a 25% restocking fee paid. Custom manufactured orders are not returnable.
 
Save your packaging! All returns must be made in the original packaging in which items were shipped.

If you would like to check on the status of your return please send an email to sales@gardenarchitects.com or call us at 410.267.1046

Disclaimer
Our website has the intention to inform you about our company, products and services. It is possible that the information on our site may contain errors or omissions. We disclaim any liability for such errors or omissions.

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